Ask for the Google review (no paid reviews)
Free · $0
Phone + SMS after a closed job. For shops of 1-15 that never ask.
When
Once the job is paid, closed, and the result is visible. Asking mid-diagnostic or weeks later gets ignored.
Phone
- "Glad we got [cool/heat/water/rooms/yard] sorted."
- "If the work matched what we promised, would you leave a short Google review?"
- "I can text you our Google review link right now - one tap."
- Soft ask only: "A short note on the job helps neighbors find a real shop."
- Do not request specific content, star counts, or a tech's name.
- Then stop. Never bargain for stars.
SMS
"Thanks for choosing [Shop]. If today's job was solid, would you leave a short Google review? [YOUR Google review link] One tap. Reply STOP to opt out."
One reminder 3-5 days max.
Do not
- Gift cards
- $50 off for 5-star
- Review-gating
- Scare pitch
- Requesting specific content / stars / staff names
- On-premises tablet pressure
- Fake reviews
Next step
Free stub here. Full GUIDE next. Teardown if you want it wired.
GBP HVAC GUIDEMissed-call checklist60-second script
Better Call Stan. Not affiliated with JustCall.